frequently asked questions......

It is often mentioned by our brides that they feel a little overwhelmed and find it rather daunting when visiting a bridal boutique. What we would like to say to that is “wipe away your fears or concerns and get married feeling comfortably like you!!!

Your appointment will usually last around 1 to 1.5 hours and will begin with a personalised consultation of finding out what your style and taste requires. We will then browse our collection to find our suitable gowns and then move onto the exciting part of trying on the dresses in our private dressing room. When you have found your perfect dress, we will then help you to create the complete look with our veils, tiarras, jewellery and accessories. Complimentary refreshments are available throughout your apt.

Your dress has finally arrived and now its time to check it over and try it on it to see if it will need any sewing alterations before your big day, but before we do that Vibrant Hair and Beauty Salon that is situated within the same building will offer you a complimentary hair and make up trial by experienced hair and make up artists. It may be that you have researched what look you already desire, or you would simply like to see what they can offer after a consultation. Hair and make-up is so personal and is always tailored to your individual requirements and what a better way to gain the confidence and knowledge of what can be achieved is with your very own dress fitting service, giving you the complete look. 


For further information on Vibrant Hair and Beauty please visit www.vibranthairandbeauty.co.uk

Bridal dresses can take up to 12 – 16 weeks for delivery so it is important to order them in enough time. We do however cater for some brides that have planned their wedding on a short timescale and can offer a “steal the sample”service. Please also allow for sewing alterations after delivery.

Our boutique is rather small and intimate, so we advise you bring no more than 2 guests. This allows for a more enjoyable experience as often too many loved ones can be unhelpful when they are all giving their own different opinions, which then becomes confusing or they are distracted from the main reason you are here which is to find your perfect dress. After all, it is your opinion that counts!

What should I bring with me to my appointment?

You are free to come in whatever makes you comfortable, however we do suggest that you bring a strapless bra and ensure that you have no false tan on to help keep our dresses in pristine condition for other brides. A hair clip or bobble is always beneficial, especially when trying on dresses with elaborate and detailed backs.

All brides are welcome at Bessie Hays Bridal Boutique. Even if you have bought your dress elsewhere, we have a range of veils, tiarras, shoes, jewellery, hair pieces etc for you to browse through.

To ensure a beautiful choice of bridal gowns for all of our brides, our dresses range from £600 to £1200

We are situated in heart of Chester le Street, parallel to the front street and advise you park at Middle Chare car park which is just a few yards up from us on Church Chare. We are directly opposite Cestria Primary School.

Although we do not charge for appointments we do ask that you give us 48 to 72 hours notice if you cannot attend. This allows other brides the opportunity of visiting us, as our appointment spaces are limited with us offering a one to one service.